Properties Disappearance
closed
M
Mohammad Mirshahvalad
In desktop app, when you fill a property, sometimes when you click on another property or the main object's content, what you've just written in that property disappears. I've encountered this issue mostly with properties that have a description.
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Capacities
closed
Ticket got closed as part of a maintenance routine. Most likely the problem got resolved or a larger ticket exists already. If the bug did not get resolved, please search for existing tickets and vote for it to stay updated. If there is no existing ticket, please comment on this ticket and we will reopen it.
Luca Joos
Is this still a problem? If not, this ticket will be closed automatically in one week.
Capacities
open
Not actively worked on, moved to open for now.
Luca Joos
Is this still a problem?
Steffen Bleher
in progress
Thanks for sharing, we'll have a look. If you fill in in another order it does not happen?
M
Mohammad Mirshahvalad
Yes, the problem occurs when I first click on the template, then start to fill the properties.
Here is what happens based on the order I fill each section (by Template I mean clicking on a template):
Template, Gender, Visits, Workplace -> Gender Disappears
Template, Visits, Gender, Workplace -> Gender Disappears
Template, Workplace, Visits, Gender -> No problem
Gender, Visits, Workplace, Template -> No problem
Visits, Gender, Workplace, Template -> No problem
Before creating the “Gender” property, this was happening:
Template, Visits, Workplace -> Visits Disappears
Template, Workplace, Visits -> No problem
Visits, Workplace, Template -> No problem
Another thing that I can’t find any explanation for, is that the “Birth” & “Visits” property in my object have exactly the same settings (both are numbers with identical settings). But when I first click on template while they are both empty, a “0” is automatically written in Visits but Birth remains empty. It has nothing to do with having a description or not. I also wrote a description for Visits and the same thing happens again (third video).
Here is a longer Video in which I try different orders and also show you my properties settings.
Steffen Bleher
Mohammad Mirshahvalad: thanks so much, that's super helpful!
M
Mohammad Mirshahvalad
Steffen Bleher
Glad to help. By the way, that's really heartwarming that you personally follow these reports. Keep up the remarkable work ✌
Steffen Bleher
Thanks for sharing. Could you share a video of what you see?
M
Mohammad Mirshahvalad
Sure; Here's the video. Whenever I fill the object in this particular order (first I click on the template, then I fill "gender", then "visits", then I choose the "workplace") the first property ("gender") disappears. A while ago, Before creating the "gender" property, same issue was happening with the "visits" property.
Luca Joos
under review
We'll look into it, thanks for reporting.