no more audio from Whatsapp, Telegram
complete
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Stefano Giustini
since a few days every audio sent via Whatsapp or Telegram is no more audible, and it is not considered as an object under "Audios" type. the extension of the audio files is .oga, but when I try to download one of them, it won't be sent anywhere, or it is sent to some folder I am not aware of. please correct, fast capture by Whatsapp or Telegram is one of yours best features - until now.
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A
Andreas Ebner
no it does not work for a 53mb iphone audio file. BUT it worked with a small 30 sec file from same iphone. SO ITS THE LENGHT i guess where it crashes. Timeouts while uploading? error message was undefined error
Luis Martín
complete
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Andreas Ebner
Luis Martín no it does not work for a 53mb iphone audio file. BUT it worked with a small 30 sec file from same iphone. SO ITS THE LENGHT i guess where it crashes. Timeouts while uploading? error message was undefined error
Luis Martín
Hi Stefano Giustini, Henry Sir, Andreas Ebner, Neo 😎
A fix has been deployed and should be live. Could you confirm if audio messages are now being processed correctly? Thank you!
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Neo 😎
Luis Martín Yes It's working fine for me now. Thank you very much.
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Stefano Giustini
Luis Martín now works perfectly as before, thank you!
H
Henry Sir
Luis Martín Yes, it does; thank you for the quick support :-)
Luis Martín
Neo 😎 Stefano Giustini Henry Sir
That's great to hear! thanks for the prompt feedback here :)
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Neo 😎
Luis Martín Hey https://capacities.io/feedback/p/give-users-manual-permanent-delete-options-for-spaces-trash this ticket is pending so long and not resolved yet fully. For the privacy this is the biggest concern in Capacities which can push back user from using Capacities. This needs to be resolved first, since it is going against the philosophy of the capacities also.
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Andreas Ebner
Luis Martín no it does not work for a 53mb iphone audio file. BUT it worked with a small 30 sec file from same iphone. SO ITS THE LENGHT i guess where it crashes. Timeouts while uploading? error message was undefined error
Luis Martín
under review
Fix has been deployed, awaiting feedback to close
Capacities
closed
The ticket is completed. You can read about the latest changes under https://capacities.io/whats-new.
Beth
Merged in a post:
Whatsapp voice msg transfer leads to File-, instead of Audio-object creation.
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Henry Sir
Sent Whatsapp voice msg to Capacities. Timestamp and box with infos appear; audio can't be played as it created as file, instead of audio object. Workaround: download, and load to Capacities as Audio... this works, but not as designed 😆
Beth
Merged in a post:
AUDIO FILE BROKEN on PAGE Object??
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Andreas Ebner
AUDIO FILE BROKEN ?? - I uiploaded an export auf an Iphone audio File Apple MPEG-4-Audio – 52,3 MB and it got shown as BROKEN 2 times. so it does not work 🙁 . it's an apple m4a file.
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Andreas Ebner
it did not even recognize the title nothing its under audios as untitled - marked with "learn more"
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Neo 😎
Yes I has same problem, this needs to be fixed
Beth
under review
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