Mailing into save@ capacities does not arrive? | Feedback

Mailing into save@ capacities does not arrive?

under review

OCD 0800

I have tested twice from an approved email - been more than 1.5 hours now.

Luis Martín

Hi OCD 0800, 
If you are using a custom email server or domain, please make sure you've configured the authentication records for SPF, DKIM and DMARC correctly.
Otherwise, please email us at team@capacities.io so that we may diagnose what could be going on with your emails.
Thank you!

Beth

marked this post as

under review

Beth

Hi, did the messages arrive after this ticket was submitted?

OCD 0800

Beth thanks for the reply, Beth.

To date, nothing has come in, and I tested now 5 minutes ago, and nothing's arriving.