I don' receive my space backup
under review
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Gilberto Requena
I requested a backup of my space a two days ago and I never received the email. Is there a limit in the number of backups that can be generated?
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G
Gilberto Requena
Hi Luca Joos I'm using v1.43.6
Luca Joos
under review
Thanks for reporting. Which version of Capacities are you using?
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Gilberto Requena
Luca Joos Hey, is there any update on this?
Luca Joos
Gilberto Requena: Yes, we have recently made some changes to the backup logic. Could you please try to request another backup?
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Gilberto Requena
Luca Joos I requested a backup on Nov 18th using the Mac app and I have not received the zip file. I also requested one today using the web app and I haven't received it.