E-mailing notes does not work - no e-mails recieved
under review
J
Jan Dvořák
When I forward an e-mail from my verified work e-mail address (it is verified in e-mail integration settings), it never reaches Capacities (should land in daily note). I have tried to remove the e-mail, then re-add it later, verified successfuly, and still nothing, no e-mail send to save@capacities.io from this work e-mail has ever reached my daily note. Strangely, it does work for the main e-mail linked to the account.
For my workflow, this is really a big deal, as I cannot rely on Capacities at this point. It used to work from this e-mail without problems.
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Luis Martín
Hi Jan Dvořák, could you email us from your work e-mail to team@capacities.io? we'll be able to check in more detail from there - thank you!
J
Jan Dvořák
Luis MartínI will soon. Since the report I have deleted my account and later created a new one with another e-mail, but the issue is the same and so is the work e-mail, so I will send the info tomorrow (at work).
Luca Joos
under review
We'll look into it.
Luca Joos
Hi, thanks for your feedback! If you scroll to the bottom of the Capacities settings, you will find the current version (e.g. “Capacities v1.3.14”). As soon as you click (or tap) on this text, all the information that is relevant for us will be copied to your clipboard. Please paste this information as a comment into this ticket. Thanks!