Backup emails not being sent
in progress
N
Nori Sinclair
I am still not receiving backup emails. I have tried in the Chrome browser and on the desktop app on my Macbook. I've been sending to my account email and using the default options (all three boxes unchecked). I have probably generated 4 or 5 backups but have never received one email with the link to download the file.
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Capacities
in progress
The ticket is in progress. This means that we are actively working on it.
Beth
closed
Capacities
open
Not actively worked on, moved to open for now.
Steffen Bleher
in progress
Luca Joos
under review
We'll look into it, thanks.
N
Nori Sinclair
Luca Joos Hi there - update on this. After reading someone else's post that they had to check includ media files in the backup for it to work, I tried that. And it worked! Success. I still am not getting backups with the default options (all three unchecked) but now I know a workaround at least :)